Duo

We’re here to help

Support

Answers to common questions below. Anything else — email duo.support@aziosapps.com and the developer will reply personally.

← Back to Duo

Frequently asked questions

Playing

How do I start a game?

Pick a time control from the pill at the centre of the screen, then the player moving second taps their own side — exactly like pressing a real clock to start your opponent’s time. From then on, make your move on the board and tap your side (anywhere on your half — a full-palm slap works) to stop your clock and start theirs.

How do I pause, or fix a clock mid-game?

Tap the small round pause button at the centre seam. While paused you get an arbiter panel: add or remove 10 seconds from either player, change names, switch time control, or reset the game — the same corrections an arbiter makes at a real board.

The game ended on the board, not on the clock. How do I record who won?
Pause, then choose End game… and select the winning colour or a draw. The clock records the result exactly as the board decided it; checkmate, resignation and draws are yours to declare — the clock only ever calls flag falls itself.
What is Table Mode?

Turn it on in Settings → Table Mode. When the device lies flat on the table, the layout adapts so each player reads their own clock: in portrait the top clock flips to face your opponent, and in landscape each half rotates outward like a real tournament clock beside the board. Held upright, both clocks face you again.

Can I change the low-time warnings?
Yes — in Settings you can toggle the 60/30-second chimes, the under-10-seconds tick, sounds and haptics independently. The red low-time glow with tenths of a second under twenty seconds is always there, so a silent phone still shows the scramble clearly.

Time controls

Which time controls does Duo support?

Free: sudden death, Fischer increment, Bronstein, simple (US) delay, multi-stage FIDE controls (e.g. 90 min/40 moves + 30 min, with increment), per-player handicap, and hourglass.

With Duo Pro: byo-yomi for Go and shogi, and overtime penalty scoring for Scrabble.

Can I make my own time control?
Yes — open the time control picker and choose New custom. You can save 3 custom controls for free; Duo Pro makes saved controls unlimited.

Game cards, history and stats

What is the game card?
Every game ends with a designed, shareable image: who won, the time control, moves, duration, and a “think burst” dial where every move is a line and longer lines took more time. Share it or save it to Photos right after the game — free, every time.
What does Duo Pro add?

Pro is about memory and depth: the full game history (every game since you installed the app, each with its own card), statistics and playing habits, head-to-head rivalry records by player name, the Midnight and Walnut themes, byo-yomi and penalty overtime, voice announcements, and unlimited saved time controls.

Duo records games from day one, so if you buy Pro later your earlier games appear in history retroactively.

Is my game history backed up?
History is stored on your device only. Deleting the app deletes your history. iCloud sync is on the roadmap; until then, your device backup (iCloud or computer) is what preserves it, like any other app data.

Duo Pro & purchases

Is Pro a subscription?
No. Duo Pro is a single one-time purchase (US price $6.99; local pricing varies), applied to your Apple Account. Nothing renews and there is nothing to cancel. It supports Family Sharing, so your family group can use it too.
I bought Pro but it isn’t showing up
Open the Pro screen and tap Restore purchase, making sure you are signed in with the same Apple Account you bought it with. On a family member’s device, restore also picks up a family-shared purchase. Still stuck? Email us with the purchase date.

Privacy & requirements

Does Duo need an account or internet?
No account, and the clock works fully offline. See the privacy policy — the short version is that your names, games and settings never leave your device.
What does Duo run on?
iPhone and iPad running iOS 17 or later.

Still need help?

Email duo.support@aziosapps.com with what happened and, if it helps, a screenshot. Duo is made by one developer — you are talking to the person who wrote the code.